Entries Tagged 'Getting results' ↓

Kaizen – Continuous Improvement The Japanese Way

Interested in long term improvement? Want to know sure fire way to improve over time? Sceptic? Want some evidence?

Kaizen is what Japanese apply when they want to improve and become more productive.

kaizen by lenaibojcdruz.

by lenaibojcdruz

Kaizen (??, Japanese for "improvement") is a Japanese philosophy that focuses on continuous improvement throughout all aspects of life.

5 strategies

There are only few simple principles for Kaizen implementation. They are referred as 5S’s. This is how Masaaki Imai outlines it in his book Gemba Kaizen: A Commonsense, Low-Cost Approach to Management:

  1. Sort – Separate everything unnecessary and get rid of it. Put a red tag on unnecessary items (for example, unused machines), then remove them.
  2. Straighten – Put key items in order so they can be found readily. Straighten logically, so items can be located with a minimum of wasted effort.
  3. Scrub – Tools and workplaces should be clean. Dirt and foreign particles can cause machinery to malfunction.
  4. Systematize – Make a schedule for cleaning and for checking that all is in order. This ensures that housekeeping is maintained constantly.
  5. Standardize – Make the preceding steps part of a regular process.

Does it work?

Yeah! Does it really work? Let’s see.

  • Toyota. This company is kind of success, right? Here is what they do:

The Toyota Production System is known for kaizen, where all line personnel are expected to stop their moving production line in case of any abnormality and, along with their supervisor, suggest an improvement to resolve the abnormality which may initiate a kaizen.

  • Myself. I think I am success. I am no millionaire. I am regular corporate worker. Then why I count myself for successful one? I like John Wooden’s definition for success and that is why I feel I am successful:

"Success is peace of mind which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you are capable"  - John Wooden.

What Kaizen does have to do with me and my success? Let’s see:

  1. Sort – Separate everything unnecessary and get rid of it. I practice Covey’s Important/Urgent quadrant to get rid of noise.
  2. Straighten – Put key items in order so they can be found readily. I am a big fan of pipeline processing.
  3. Scrub – Tools and workplaces should be clean. I am on tools diet. I just love utilizing familiar tools for different tasks, here are few examples:
    1. Effective Time Management With Vista Sidebar
    2. On Writing - John Lennon, Gerald M. Weinberg, Me, You, And Outlook 2007
    3. Security .Net Code Inspection Using Outlook 2007
  4. Systematize – Make a schedule for cleaning and for checking that all is in order. I am a big fan of checklists. Here is the whole blueprint.
  5. Standardize – Make the preceding steps part of a regular process. How about the whole lifecycle?

It seems I’ve been doing Kaizen all that time unconsciously. That is fine. I am only happy it worked great for me, only now I am even more confident in continuing doing it – continuous improvement, Kaizen.

Self Test

  1. Do you separate important from noise? What’s your technique?
  2. Are you processing your work in ordered manner? How do you order your work items?
  3. Are you over-tooled, over-engineered? Do you have the tools to make your job done? Do you have more tools? Do you really need them?
  4. Do you check yourself periodically? Daily, weekly, monthly, annually?
  5. Do you have lifecycle plan of your work? Do you have lifecycle plan of your life? No? Then how do you know you are on track?

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On Writing - John Lennon, Gerald M. Weinberg, Me, You, And Outlook 2007

What do you, me, John Lennon, and Gerald M. Weinberg have in common? Short answer – we all writers.

Longer answer – we collect materials for our writing in very similar way. John was stuffing his pockets with papers, Gerald collects fieldstones, and I dig[g] for gold nuggets. What about you?

by Ryan McD

Most of the bloggers are after writing a book. I am sure you too. I am no exception. Then how do you build up your book?

John Lennon’s way of writing a book

I put things down on sheets of paper and stuff them in my pockets. When I have enough, I have a book. — John Lennon

Gerald M. Weinberg’s Fieldstone method

Gerald M.Weinberg has written a great practical book - Weinberg on Writing: The Fieldstone Method. He compares collecting materials for your writing with collecting fieldstones for building a fieldstone wall. The book packed with practical exercises and with healthy dose of humor which makes it very enjoyable for reading that gains results too. It is hard to argue with Gerald’s success– he wrote ton of books…

My gold nuggets collection method

I am no different from John and Gerald (ha-ha-ha-ha!!!). Well, may be a bit – I use different tool for collecting gold nuggets for my writing, I use Outlook 2007. There are primarily three sources of gold nuggets:

The result is well ordered  pipelines of items that can be quickly processed for any purpose, including writing books.

I took my Outlook 2007 even further and developed Outlook 2007 add-in that grabs all the items and generates a document of it - Generate Documents Out Of Mail Items Directly From Outlook 2007.

Too freaky? Guess so… checkout the book I generated from several latest blog posts of mine - download PDF file and see yourself. Does not it look like a book? Few clicks-to-done. [I am aware of few freaky characters in it – call it a bug that I need to fix].

Self Test

  • Are you collecting your stones?
  • Are your stones easily can be fit into a book?
  • Why didn’t you write a book yet?
  • Want clear answers and prescriptive guidance on writing a book?

Read Weinberg on Writing: The Fieldstone Method and implement the techniques that suits you best – papers in your pocket, Outlook 2007, or other habit.

Emotional Intelligence Meets Influence Without Authority In Outlook 2007

Did you send a flame email lately? Regret? Sure you do. I did it few times and I wish it never happened. But why you were sending this flame email anyway? Tried to influence the other guy? The result – you just make one more enemy instead making friends.

Emotional Intelligence and Influence Without Authority are a broad topics that are out of scope for this post. Nevertheless, here is a simple technique to craft emails that help avoiding Emotional Intelligence pitfalls. It also helps building rapport which is the basis of Influence Without Authority.

Flame Email

by Evan•L

I use MS Outlook 2007 to craft my emails. I’ve created email template that guides me how to write the rapport emails (vs flame emails). I’ve also set a rule to delay each email for a minute – it gives me a chance to change my mind and delete it while it is still in Outbox just before it hits the wire.

Creating email template

While there is an option to build templated emails, using it involves multiple clicks which is productivity killer. I do not use templates and email forms. I’ve created signature that looks as follows:

[DO YOU REALLY NEED TO SEND THIS MESSAGE?]

[RAPPORT - MAKE THE OTHER PARTY LOVE YOU]

[UPFRONT ASK]

[EXPLAIN THE NEED, USE BULLETS]

[MORE INFO]

Alik Levin

When I fire up a new email with Ctrl + Shift + M I am immediately reminded that this email may be not necessary at all. But if it is, then I need to write it the way so that it builds a rapport. Once the email complete I delete the guidance part. To set up your email signature in Outlook 2007 follow this procedure:

Email Signature
  • Click on Tools menu in Outlook 2007
  • Click on Options…
  • Click on Mail Format tab
  • Click on Signatures… button
  • You should see something similar as depicted in the picture only with your own signature - of course, you may adopt mine :)
  •  

    You’ve just created email template that guides you to write emails that builds rapport. That should increase your chance to make an impact/influence without authority.

    Creating email delivery delay rule

    This one helps implementing “Park” method – Emotional Intelligence Core Skills.

    1. Click on Tools menu.
    2. Click on Rules and Alerts… option.
    3. Click on New Rule…
    4. Under Start from a blank rule choose Check messages after sending option.
    5. Click Next button.
    6. Click Next button again.
    7. Confirm that this rule is to be applied to every message you send by Clicking on the Yes button (you should get this alert after step 6).
    8. Check defer delivery by a number of minutes.
    9. Under Step 2:… click on a number of and specify number of minutes you desire your message to wait in the Outbox.
    10. Click Finish.

    Done.

    You’ve just implemented “Park” method – Emotional Intelligence Core Skill - using Outlook 2007. Each email will be waiting for 1 minute allowing you to regret and just delete before it hits the wire.

    Emotions are unavoidable and can be both friends and enemies as Mike points out in his Emotions Are Your Best Friend and Enemy. Make friends not enemies. John Wooden’s take is that Emotion Is Your Enemy though.

    Self Test

    • Think impact first. Do you reply to email first then think what potential impact might have or first think if the impact you would like to make and then craft the email?
    • Clear ideas - clear writing. Is your email just a rundown or well formed, easy to read, easy to act upon?
    • Build rapport. Are your emails emotional or to the point backed with relevant materials?

    Prioritize What You Do – Steven Covey Way [The Way That Works]

    Got tons of stuff to do? Do not know where to start? Cannot choose one thing one over another? Juggling too many things at once?Another day’s gone and you look back scratching your head asking yourself “what have I accomplished today?”

    You need to prioritize to achieve results while keeping sane lifestyle. But how do you prioritize one thing over another?

    Adopt Steven Covey’s advice – Urgent/Important quadrants as he outlines it in his First Things First book. It works for me and it should work for you too.

    by jayniebell 

    Steven Covey offers simple technique - Urgent/Important quadrants - to prioritize your activities should your care for achieving results.

    Chance Brown shares absolutely coolest mindmap images of the concept.

    Below is how it’s represented on Wikipedia:

    Steven Covey Time Management

    Important but not Urgent

    Focus here. This is the main focus area. Day-to-day work. Directly impacts your personal achievement. This quadrant includes the following areas:

    Important and Urgent

    Switch quickly. Identify the event as Important and Urgent. quickly switch, enter [SWAT/under fire] mode (custody of J.D. Meier). Hit the goal. Return to “Important but not Urgent”  quadrant (usually recreation).

    • Emergency.
    • Urgent family matters.
    • Lifetime opportunity.
    • Disaster.

    Not Important but Urgent

    “Say NO until your tongue bleeds” – adopt this advice from Harvey Mackay. For more cool real world advices read his book - Swim with the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your CompetitionThe technique seem to produce more enemies than friends, but in the long run it pays off. You are your best friend. Take care for yourself first when you need to balance your time (notice – you are in “Not Important” quadrant!).

    Not Important and not Urgent

    Careful. Do not mix this one with recreation in the “Important but not Urgent” quadrant. Stay away from this one! Just stay away from it.

    • Trivia
    • Busywork.
    • Email shuffling.
    • Time wasters.

    Self test

    • Define your life projects. Do you know what you spend your life for? If you do – can you write down it as a simple list?
    • Set goals in each. Do you know what you want to achieve? If you are – can you write down it as a simple list?
    • Allocate time. Are you aware of how much time you invest in your life time projects? If you are – how much for each project?

    More details in Time Management - Do You Control Your Life Or Life Controls You?

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