To beat the competition you must not only be the best one in your category. You must be the best in the category that’s in demand. Information technology has high pace of change. So consultant’s services must change rapidly, he must offer high quality services on demand.
John Arthur Ricketts gives the following attribute to service on demand in his book Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints
- Responsive
- Variable
- Focused
- Resilient
Want to beat the competition? Consider adopting these attributes too.
