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Are you satisfied with you outcomes? If you are not you better grab Jack Canfield’s book The Success Principles: How to Get From Where You Are to Where You Want to Be |
![]() by apesara |
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For example::
This advice can sound too obvious, but how many times you witnessed people change their approaches? How many times you changed yours?… |
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Change Response To FailuresWhat’s the usual response to a failure? Regret, anger, emptiness. None of these help to succeed next time. Worse, it consumes your energy for nothing draining your personal power. Change response to a failure! Ask yourself questions.
Change Response To CustomersIn consulting your ultimate goal is making your customer happy. It is not about proving you are right. It is not uncommon customers treat you the way that is far from what you’d expect it to be. What can you do? Explain customer he is wrong? Prove you are right? Your goal is to keep the customer happy while keeping the profitability of the gig. Arguing and creating conflict situation is a surest path to lose the customer. Adopt a “hero” mindset. Tell the customer - “It was pleasure serving your”. Tell yourself - “I did the right thing”. Smile. Change Response To ManagersThe simplest yet effective change of mindset I have made was moving focus from “How can I excel?” to “What’s your biggest problem?”. The meaning is the same but the perception is… everything. It is easier for manager to spit out his challenges off top of his head vs. trying to deeply understand you so that he can pave your path to the excellence. You become low maintenance employee, the one who gets desired results with minimum investment. Managers appreciate it. Change Response To KidsYou are your kids leader. One of my favorite leadership lessons from John Wooden is “Call Yourself A Teacher“. Not a preacher. Stop preaching, start teaching, start leading. Lead by example. My Related Posts |


17 comments ↓
I’m a fan of lead by example.
I also like the saying that it’s now what’s on your plate, but how you eat it. It’s your responses, not the events.
Analyzing our failures and planing the way out of it really teaches us great lessons than getting to the success at first time. I haven’t read that book but glad to admit that I’m following that things you’ve mentioned and have got the results which were inspiring.
Thanks a lot for sharing great ideas.
Have a nice day!
I changed the way I responded to:
My spouse
Sons-in-laws
Parents
Daughters
Clients
Neighobors
Co-workers
just about everyone. Our power is in our response. When I was young I gave it away to often.
One thing to try is before responding that a few steps back from the person and then count to five. Especially if it is a heated discussion.
Sure it is not a great feeling but really at the end of the day, you only answer to yourself.
I know personally I been going on for years by listening to what others tell me instead of doing what I want.
Sure a combination of both is needed but being on one end of the spectrum may not be so good for you.
Yeah… the plate… I am fed up with mine but calmly chewing it. I dropped few bread crumbs though…. like I missed publishing another post this week
Liara,
That is exactly what I have done - stoped focusing on my outcomes these days and took few days off from outcome’ish life. It definitely helped me to get back on track after refilling my emotional and physical reservoirs. Now I am ready to get back to trenches for more outcomes ;). Cannot help it - I am outcomes kind of guy.
Vikum,
Good to hear this one resonates w/you!
Tess,
Sounds like story of my life - LOL!
Mark Twain would be proud of you - “When angry - count to four. When very angry - swear”
tom,
I discovered that admitting mistakes is very powerful. Admitting mistake you become the owner of the situation which is cool and should give you more control over it. It also disarms the “opponent” ;). It works with kids, with customers, and with bosses (not always though, I warned you) - LOL!
Gennaro,
“Experience” - bingo! Mind reviewing this one? Ignore “my reports” part. I am no longer a manager, back to trenches as an individual contributor not long ago
http://practicethis.com/2008/05/01/experience-is-the-most-valuable-product/
This also works with others what do they produce, it is a good indicator of what the person is like.
We all want to be right. It is hard to be wrong. When things get tough I like to look for the rightnesses. Making the other person right makes more life.
Sheila
Change our responses to things, we will change the world we live in. Great message!
Thank You,
Giovanna Garcia
Imperfect Action is better than No Action
“Change the world or go home!”, eh?
100% with you
Read that link and agree. It’s true of most things we do. Even blogging. Try to give your readers and commenters a good experience.
Good points! The one really jumping out at me - is “lead by example”. People notice what we do - so if we should be living up to what our words are saying, also. Thanks!
100% with you. And do not forget to give yourself best experience. Change your own response to yourself
Lance,
Good to hear you liked it.
Excellent points.
With respect to your second point, I am reminded of the quotation by Dr. David Schwartz, author of “The Magic of Thinking Big” when he said that:
“Your goal is to make sales, not to convince the customer that he or she is wrong.”
Happy you liked it, thank you.
I am off to check out this book in our library - thanks for the pointer.
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