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	<title>Comments on: Ask Your Customers&#8217; Friends &#8211; Your Growth Hides There</title>
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	<link>http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/</link>
	<description>Take Your Life For A Test Drive</description>
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		<title>By: alik levin</title>
		<link>http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/comment-page-1/#comment-1380</link>
		<dc:creator>alik levin</dc:creator>
		<pubDate>Sat, 21 Feb 2009 20:45:50 +0000</pubDate>
		<guid isPermaLink="false">http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/#comment-1380</guid>
		<description>guy,
Thanks for the pointer!
That is super cool - they indeed practice these principles.
Loved it.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-left:10px;margin-right:10px; display:block; width:40px' ><a rel='external nofollow' href='http://practicethis.com'><img alt='' src='http://www.gravatar.com/avatar/60b93f8c42417ddaae41ebf185c95861?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>guy,<br />
Thanks for the pointer!<br />
That is super cool &#8211; they indeed practice these principles.<br />
Loved it.</p>
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		<title>By: guy</title>
		<link>http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/comment-page-1/#comment-1379</link>
		<dc:creator>guy</dc:creator>
		<pubDate>Sat, 21 Feb 2009 19:40:55 +0000</pubDate>
		<guid isPermaLink="false">http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/#comment-1379</guid>
		<description>Good points, seems like www.yelp.com is based on these principles.
Any body good more ideas on leveraging these ideas?</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-left:10px;margin-right:10px; display:block; width:40px' ><img alt='' src='http://www.gravatar.com/avatar/bbb79cc4b99ba700b01fbfa700120bad?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></span>Good points, seems like <a href="http://www.yelp.com" rel="nofollow">http://www.yelp.com</a> is based on these principles.<br />
Any body good more ideas on leveraging these ideas?</p>
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		<title>By: alik levin</title>
		<link>http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/comment-page-1/#comment-960</link>
		<dc:creator>alik levin</dc:creator>
		<pubDate>Mon, 19 Jan 2009 20:15:55 +0000</pubDate>
		<guid isPermaLink="false">http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/#comment-960</guid>
		<description>Michael,
Thanks for kind words. Keeping the customer at the center of my attention is key, but knowing what she tells her friends about me is what I am interested the most.

JD,
Yes, talk is a poor substitute for action.

Melissa, 
Thanks for checking in ;)
Ironically, in my current role, customer satisfaction is the most important metric for my employee review. That is why i am so obsessed with it. That is why I love my role/job too :)</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-left:10px;margin-right:10px; display:block; width:40px' ><a rel='external nofollow' href='http://practicethis.com'><img alt='' src='http://www.gravatar.com/avatar/60b93f8c42417ddaae41ebf185c95861?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>Michael,<br />
Thanks for kind words. Keeping the customer at the center of my attention is key, but knowing what she tells her friends about me is what I am interested the most.</p>
<p>JD,<br />
Yes, talk is a poor substitute for action.</p>
<p>Melissa,<br />
Thanks for checking in <img src='http://practicethis.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /><br />
Ironically, in my current role, customer satisfaction is the most important metric for my employee review. That is why i am so obsessed with it. That is why I love my role/job too <img src='http://practicethis.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Melissa Donovan</title>
		<link>http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/comment-page-1/#comment-959</link>
		<dc:creator>Melissa Donovan</dc:creator>
		<pubDate>Mon, 19 Jan 2009 19:06:29 +0000</pubDate>
		<guid isPermaLink="false">http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/#comment-959</guid>
		<description>These are great tips for entrepreneurs who need to better understand customer satisfaction and how important it is to growth and success. I&#039;ve always believed that some things simply cannot be measured.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-left:10px;margin-right:10px; display:block; width:40px' ><a rel='external nofollow' href='http://www.writingforward.com'><img alt='' src='http://www.gravatar.com/avatar/aa572f697bfb502a021f88847ae4c737?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>These are great tips for entrepreneurs who need to better understand customer satisfaction and how important it is to growth and success. I&#8217;ve always believed that some things simply cannot be measured.</p>
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		<title>By: J.D. Meier</title>
		<link>http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/comment-page-1/#comment-958</link>
		<dc:creator>J.D. Meier</dc:creator>
		<pubDate>Mon, 19 Jan 2009 15:29:14 +0000</pubDate>
		<guid isPermaLink="false">http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/#comment-958</guid>
		<description>It echoes the point that actions speak louder than words.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-left:10px;margin-right:10px; display:block; width:40px' ><a rel='external nofollow' href='http://SourcesOfInsight.com'><img alt='' src='http://www.gravatar.com/avatar/f1425edda11f271d9fa4ddd9aa2368e7?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>It echoes the point that actions speak louder than words.</p>
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		<title>By: Michael Bristol</title>
		<link>http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/comment-page-1/#comment-957</link>
		<dc:creator>Michael Bristol</dc:creator>
		<pubDate>Mon, 19 Jan 2009 14:30:26 +0000</pubDate>
		<guid isPermaLink="false">http://practicethis.com/2009/01/19/ask-your-customers-friends-your-growth-hides-there/#comment-957</guid>
		<description>Keep in touch with what people are saying about you and your product is what completes the cycle of business. Great post and it keep the core value of keeping the client first in mind.

Michael Bristol</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-left:10px;margin-right:10px; display:block; width:40px' ><a rel='external nofollow' href='http://www.michaelbristol.com'><img alt='' src='http://www.gravatar.com/avatar/e8ef6d27638e361b407e658b8844a1ed?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>Keep in touch with what people are saying about you and your product is what completes the cycle of business. Great post and it keep the core value of keeping the client first in mind.</p>
<p>Michael Bristol</p>
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